Predictable & Transparent Pricing

Plans for Teams of Every Dimension

Deploy omnichannel feedback intercepts, automated sentiment intelligence, and closed-loop recovery workflows with zero hidden fees.

Professional

Ideal for independent researchers, product managers, and small teams launching focused feedback studies.

$39 / user / month
Billed annually ($468/user/yr)
Included XM Capabilities
1,000 completed responses / month
30+ question types & advanced branching logic
Omnichannel Web link & Email distribution
Real-time NPS, CSAT & CES calculation
Automated CSV & Excel raw data exports
Standard email support
Most Popular

Teams

Engineered for scaling CX, product, and research teams requiring in-app intercepts, AI sentiment, and team collaboration.

$119 / user / month
Billed annually ($1428/user/yr)
Included XM Capabilities
10,000 completed responses / month
In-app Web & Mobile SDK intercepts with frequency capping
Audience contact directory & customer lifecycle cohorts
AI Sentiment analysis & automated theme clustering
Real-time Slack & Microsoft Teams detractor alerts
Cross-tabulations & statistical significance testing
Priority 24/7 technical support

Enterprise

Complete Experience Intelligence platform with closed-loop detractor recovery, multi-region hosting, and strict compliance.

Custom
Tailored for enterprise scale & compliance
Included XM Capabilities
Unlimited completed responses & high-volume quotas
Closed-loop recovery workflows with Zendesk & Salesforce ticketing
Key Driver regression models & automated root-cause analysis
Sample Studio global respondent recruitment across 130+ markets
Dedicated sovereign cloud hosting (US, EU, UK, APAC)
SAML 2.0 SSO, SCIM 2.0 provisioning & tamper-proof audit logs
SOC 2 Type II, HIPAA BAA & GDPR Article 44 compliance
Dedicated Customer Success Manager & 99.99% SLA

Frequently Asked Questions

Everything you need to know about billing, response limits, and data governance